ARTICLE 1 - ADDRESSEES OF THE GENERAL CONDITIONS OF SALE
The present general conditions of sale apply to any person registered for the realization of one of our activities, and/or buying a gift voucher in order to offer it to a person of his choice ("Client"), or booking Spot discovery Cap Adrenaline Adrenactive with AQUATIKO LOCTUDY
ARTICLE 2 - RATES
The price of the outing is the one applicable on the day of the registration or the purchase of the gift voucher. The price includes all taxes. The price is periodically revised according to the variation in the cost of fuel. In such a case, AQUATIKO LOCTUDY will inform the customer as soon as possible.
ARTICLE 3 - PAYMENT
The payment is made by check, bank transfer, credit card, cash or holiday check or via the site, which the customer will make the reservation directly on the site and according to the conditions of sale of Spot discovery Cap Adrenaline Adrenactive
ARTICLE 4 - GIFT Vouchers
A gift voucher can be purchased and offered to a third party without booking a date. Payment is made by check, credit card, cash.
The gift voucher must be paid in full by the customer on the day of the ticket purchase.
The expiration date of the voucher is indicated by AQUATIKO on the gift voucher.
Gift certificates are non-refundable and non-extendable once the date has expired.
ARTICLE 5 - CANCELLATION BY THE CUSTOMER
The customer has the possibility to cancel his reservation, 48 hours before the planned date of the outing.
Otherwise, he will have to pay the service and/or if he has paid a deposit, it will not be returned to him.
In the case of a reservation outside the Sport decouverte Adrenactive cap Adrenaline site, the customer has the possibility to postpone his outing, by giving 48 hours notice.
ARTICLE 6 - WEATHER - CANCELLATION BY AQUATIKO Loctudy
The realization of our activities at sea depends closely on the weather conditions.
To have confirmation of his outing on the day and time set at registration or, if necessary, to set a new date, the customer must contact AQUATIKO Loctudy by phone at 02.98.87.95.95 the day before the outing, when it is scheduled for the next morning, the morning of the outing, when it is scheduled in the afternoon.
AQUATIKO Loctudy offices are open from 9 am to 7 pm 7 days a week during the summer.
For safety reasons, depending on the forecast or weather conditions, AQUATIKO Loctudy may decide, at its own discretion, to postpone the day and/or time initially scheduled for the outing. The day and/or time of the postponement of the outing are fixed by mutual agreement between AQUATIKO Loctudy and the client. The decision to postpone the time of the outing or to postpone it to another day is not a reason for reimbursement, nor a commercial discount.
AQUATIKO Loctudy can also decide at any time to postpone the day of the outing for safety reasons.
ARTICLE 7- HEALTH STATUS
The client must be in good physical and mental health and must not have a condition that contraindicates the practice of water sports and, in particular, a cardiovascular pathology or epilepsy.
The client accepts that the practice of the different activities involves physical risks.
ARTICLE 8 - USE OF ALCOHOL AND ILLEGAL SUBSTANCES
Any person who has consumed alcohol or illegal substances prior to an outing will be denied access to the activities. On the port, the client is required to respect the safety rules in force which are posted.
ARTICLE 9 - MINORS
In order to participate, minors must be accompanied by an adult and must be at least 16 years old to pilot a jet-ski. And minimum 6 years old for the towed buoy. They must be at least 1m30 tall to be a jet-ski guide.
ARTICLE 10 - PHOTOS
The customer has the possibility to acquire photos of his service on the activities he performs for a payment of 20 €, photos that will be published via the site FACEBOOK
ARTICLE 11 - EXERCISE OF THE RIGHT OF WITHDRAWAL
When registering for an outing or purchasing a gift voucher via the AQUATIKO website, the customer is informed, in accordance with Article L. of the Consumer Code, that he or she has no right of withdrawal.
ARTICLE 12 - CLAIMS
Any claim must be made by mail to AQUATIKO Port de plaisance 29750 Loctudy, within seventy-two (72) working hours.
Only claims made in accordance with the provisions of this section shall be considered.
ARTICLE 13 - MEDIATION
In accordance with article L.612-1 of the French Consumer Code, the consumer, subject to article L.612.2 of the French Consumer Code, has the right to request an amicable resolution by mediation, within a period of less than one year from the date of his written complaint to the professional.
Aquatiko Loctudy has designated you, by registered membership to Atlantique Médiation Conso as a consumer mediation entity.
To refer a matter to the mediator, the consumer must formulate his request:
Or by writing to:
Atlantique Médiation Conso
Maison de l'Avocat
5 Mail of the popular front
Or by mail to:firstname.lastname@example.org
Whatever the means of referral used, the request must contain :
The applicant's postal, telephone and e-mail address,
The name and address and the registration number at Sas Mediation Solution, of the professional concerned,
A brief statement of the facts. The consumer will tell the mediator what he or she wants from the mediation and why,
Copy of the prior claim,
All documents allowing the examination of the request (purchase order, invoice, proof of payment, etc.)
ARTICLE 15- OPPOSITION TO TELEPHONE SOLICITATION
"The consumer who does not wish to be the subject of commercial prospecting by telephone can freely register on a list of opposition to telephone canvassing. According to article L.223-1 (BLOCTEL)